PRIVACY & COOKIES POLICY
PRIVACY
The protection of your personal data is important to us. Therefore, we have adopted strong principles, in line with the applicable rules and legislation. The present Privacy Policy provides you with detailed information relating to the protection of your personal data by us and regards the treatment of personal data gathered trough the present website or other websites owned by Top Now GmbH.
Top Now GmbH (hereinafter the “Controller”) is a Swiss company, with the legal seat in Kaffeestrasse 16, Bulach, Switzerland and is responsible, as a Controller, for collecting and processing your personal data in relation to our activities.
If you have any questions relating to our use of your personal data under this Privacy Policy please contact us by mail support@topnow.ch.
TYPE OF PERSONAL DATA THAT WE USE ABOUT YOU
We collect and use your personal data only to the extent necessary to perform the services that you will purchase from us as well as to provide you with the eventual products you have purchased.
Eventually we may use your contact details in order to supply you with the information that some new services or products are available. In any case, before proceeding with this kind of communications we will first obtain you consent in this sense.
Depending among others on the type of product or service we provide to you, we may collect various types of personal data about you, including: identification information (name and surname, place and date of birth, address, nationality, IP address), contact information (e-mail address and phone number), connection and tracking data (cookies).
We will never ask for any additional personal data than the ones indicated above or for other scope than the ones indicated above.
The personal data we use about you will be directly provided by you.
Some of the above indicated data may be mandatory to be provided in order to enable Top Now GmbH to provide you with the service requested. Some of the above indicated data are not mandatory and for these you can also decide not to supply them. During the supply of your personal data the system will automatically show you the mandatory ones.
Please note that you remain fully liable for eventual third party data that you published, shared or disseminated trough the use of our platform or our services and you grant that you have wright to communicate them or disseminate the same and you grant us against any kind of liability also toward third parties.
WHY DO WE USE YOUR PERSONAL DATA
We use your personal data:
To perform a service that you have purchased: We use your personal data perform the service or supply the product that you have purchased, provide you with information regarding our products and services, assist you and answer your requests.
To comply with our legal obligations: We use your personal data to comply with our eventual legal and regulatory obligations, reply to an eventual official request from a duly authorised public or judicial authority, etc. To pursue our eventual legitimate interest. WHO DO WE SHARE YOUR PERSONAL DATA WITH In order to fulfill the aforementioned purposes, we only disclose your personal data to: eventual service providers which may perform services on our behalf; financial or judicial authorities, arbitrators and mediators, state agencies or public bodies, upon request and to the extent permitted by law; certain regulated professionals such as accountants, lawyers, notaries or auditors. Please note that the above subjects/entities, if necessary, will be also appointed as In Charge of the Treatment of data and will be also obliged to respect the present Privacy Policy as well as general confidentiality obligations.
PLACES WHERE YOUR PERSONAL DATA ARE STORED
Your personal data are stored in Switzerland, at the legal seat and eventual operative offices, located within European Union, of the Controller but may be also stored in Germany, Ireland or in general in other countries of the European Union where are the servers that we use in order to perform our services.
Should it be necessary, for technical and / or operational reasons, to make use of subjects located outside the European Union, or it is necessary to transfer some of the data collected to technical systems and services managed in cloud and located outside the area of the European Union, the processing will be regulated in accordance with the provisions of Chapter V of the Global Data Protection Regulation 679/2016 (GDPR) and authorized on the basis of specific European Union decisions. All necessary precautions will therefore be taken to ensure the most complete protection of personal data by basing the eventual transfer: a) on adequacy decisions of the third country recipients expressed by the European Commission; b) on appropriate guarantees expressed by the third party recipient pursuant to art. 46 of GDPR; c) on the adoption of binding corporate rules.
STORAGE OF YOUR PERSONAL DATA
We will use all security measures in order to avoid access, dissemination, modification or unauthorized destruction of personal data.
The treatment is made by informatic instruments with organizational methods and logic strictly connected to the indicated aims.
We will retain some of your personal data for the longer of the period required in order to comply with applicable laws and regulations or another period with regard to our operational requirements, such as proper account maintenance, facilitating client relationship management and responding to legal claims or eventual regulatory requests. All other personal data that are not fundamental for the above scopes will be held for no more than 1 year after the end of contractual relationship. However, you may request an immediate cancellation of the same.
YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM
In accordance with applicable regulations, you have the following rights:
To access: you can obtain information relating to the processing of your personal data, and a copy of such personal data.
To rectify: where you consider that your personal data are inaccurate or incomplete, you can require that such personal data be modified accordingly.
To erase: you can require the deletion of your personal data, to the extent permitted by law.
To restrict: you can request the restriction of the processing of your personal data.
To object: you can object to the processing of your personal data, on grounds relating to your particular situation. You have the absolute right to object to the processing of your personal data for direct marketing purposes.
To withdraw your consent: where you have given your consent for the processing of your personal data, you have the right to withdraw your consent at any time.
To data portability: where legally applicable, you have the right to have the personal data you have provided to us be returned to you or, where technically feasible, transferred to a third party. If you wish to exercise the rights listed above, please send a request to support@topnow.ch or a letter to the following address: Top Now Gmbh, Kaffeestrasse 16, Bulach, Switzerland.
If you have less than 16 years, make sure you get permission from your parent / legal guardian before providing us with your personal data. Persons under the age of 16 are not authorized to provide us with their personal data without this consent.
This Privacy Policy applies only to the websites of Top Now GmbH (the “Sites”). Although the Sites may contain links to other websites (known as third-party sites), please note that Top Now GmbH does not make any access, influence or control over cookies, web beacons or other user tracking technologies used by the third parties sites in relation to the content and the published material or their methods of processing personal data. For this reason, Top Now GmbH expressly disclaims any liability in this regard. The user is required to check the privacy policies of third-party sites accessed through the Sites and to inform himself/herself about the conditions applicable to the processing of his personal data. This Privacy Policy applies only to the Top Npw GmbH web sites.
In accordance with applicable regulation, in addition to your rights above, you are also entitled to lodge a complaint with the competent supervisory authority.
CHANGES TO THIS PRIVACY POLICY
We may need to modify or update the present Privacy Policy.
We invite you to review the latest version of the same online (on our website) and we will inform you of any material changes through our website or through our other usual communication channels.
COOKIES POLICY
WHAT ARE COOKIES
The websites of the company Top Now GmbH (the "Sites") use cookies to make their services simple and efficient for users who view the pages. Users who access the Sites will enter the minimum amount of information in the devices in use, whether computers or mobile devices, in small text files called "cookies" saved in the directories used by the user's web browser. There are various types of cookies, some to make the use of the Sites more effective, others to enable certain features.
WHICH COOKIES DO WE USE
Technical cookies The Sites use exclusively "technical" cookies, such as navigation or session cookies, functional cookies and analytical cookies in aggregate and anonymous form.
(i) Browsing or session cookies Specifically, navigation or session cookies are used, aimed to ensure normal navigation and use of the Sites, and therefore aimed at making functional and optimizing the same navigation within the Sites.
(ii) Functionality cookies In addition, functionality cookies are installed, strictly necessary to provide services explicitly requested by the user.
(iii) Analytical cookies The analytics cookies are used exclusively by the site operator only, to collect information, in an aggregate and anonymous form, on the number of users and on how users visit the site.
(iv) Google Analytics The Sites use Google Analytics - owned by Google Inc. ("Google") - for mere statistical purposes. It is a web analysis service, which deposits cookies on the user's computer for statistical analysis in aggregate form, in relation to navigation and website visits.
When a user visits the Sites, the information generated by Google Analytics cookies is transmitted to Google and stored on their servers (United States). Objective: to analyze in general the use of the site by visitors and to transmit this information, in aggregate and anonymous form, through the Analytics reports. You may read the Google privacy policy and safeguarding the data recorded by Google Analytics on google’ web site (https://policies.google.com).
The IP anonymization function is active on our Sites: this means that browsing takes place anonymously, as the user's IP address is not stored in its entirety. It is to be evidenced that third-party analytical cookies are similar to technical cookies only if are used tools that reduce the identifying power of cookies (e.g. by masking significant IP portions) and if the third party undertakes not to cross the information contained in the cookies with others available. In its information, Google confirms that it does not share data or connect it to other services, unless the client expressly asks for it (by changing its own settings).
In relation to the above: on our Sites Google Analytics is not connected to additional services and advertising Browsing between the pages, it is possible that third-party cookies are set, coming from external sites (perhaps because you come here from a social network, such as Twitter, Facebook or Instagram). These cookies are installed according to methods and purposes defined, in fact, by the managers of the websites of these third parties.
The owner of the Sites is unable to control the use of data by third parties, because there are no connections or agreements with any of them. It is therefore advisable to consult the individual third-party Cookie Policy and Privacy Policy, to know the nature of the data processed, methods and purposes of treatment applied by each company. In any case, we wish to evidence that the user can selectively disable the action of Google Analytics by installing on browser the opt-out component provided by Google. To disable the action of Google Analytics, please refer to the link below: https://tools.google.com/dlpage/gaoptout There are no profiling cookies used by the owner of the Sites, nor by third parties.
COOKIE INSTALLATION / UNINSTALLATION. BROWSER OPTIONS
The user can oppose the registration of cookies on their device by configuring the browser used for navigation: if you use the Sites without changing your browser settings, it is assumed that you intend to receive all the cookies used by the Sites and use all the features. Please note that the user can prevent the use of some or all cookies described above by configuring the browser used for navigation. Below are the links for the main browsers:
Chrome Click here
Firefox Click here
Internet Explorer Click here
EDGE Click here
Opera Click here
Safari Click here
The total or partial disabling of technical cookies can compromise the use of the functionality of the Sites reserved for registered users. On the contrary, the usability of public content is also possible by completely disabling cookies.
